Privacy Policy

Privacy Policy

Last Updated: December 2, 2025

At AI Bot 3000, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress AI Bot Plugin (“the Plugin”). Please read this privacy policy carefully.

1. Information We Collect

1.1 Information You Provide

When you use our Plugin, we may collect:

  • Purchase Information: Name, email address, billing information (processed securely through our payment processor)
  • Account Information: License key, WordPress site URL, plugin version
  • Support Communications: Any information you provide when contacting our support team
  • Chat/Conversation Data: Messages and interactions with the AI bot on your website

1.2 Automatically Collected Information

The Plugin may automatically collect:

  • Technical Data: WordPress version, PHP version, plugin settings, server information
  • Usage Data: How the Plugin is used, feature usage statistics, error logs
  • Website Data: Domain name, IP address (anonymized when possible)

1.3 End-User Data (Your Website Visitors)

When visitors interact with the AI bot on your website, we may process:

  • Chat messages and conversation history
  • Anonymized session data
  • Browser type and device information
  • IP addresses (anonymized)

2. How We Use Your Information

We use the collected information for the following purposes:

Purpose Legal Basis (GDPR)
Provide and maintain the Plugin functionality Contract Performance
Process payments and manage licenses Contract Performance
Provide customer support and respond to inquiries Contract Performance
Send product updates, security alerts, and technical notices Legitimate Interest
Improve Plugin features and user experience Legitimate Interest
Monitor and analyze usage patterns Legitimate Interest
Detect, prevent, and address technical issues Legitimate Interest
Comply with legal obligations Legal Obligation

3. AI Processing and Third-Party Services

Important: Our Plugin may use third-party AI services to process chat conversations. This means chat data may be sent to and processed by external AI providers.

3.1 Third-Party AI Services

We may use the following types of third-party services:

  • AI/ML Providers: For natural language processing and generating responses (e.g., OpenAI, Anthropic, or similar services)
  • Analytics Services: For usage statistics and performance monitoring
  • Payment Processors: For secure payment processing
  • Cloud Storage: For data storage and backup

These third-party services have their own privacy policies and terms of service. We encourage you to review them.

3.2 Data Shared with AI Providers

When processing chat conversations, the following data may be shared with AI service providers:

  • Chat messages and conversation history
  • Context needed for generating relevant responses
  • Anonymized session identifiers

We do not share personally identifiable information with AI providers unless necessary for the service and with your consent.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Account Data: Retained while your license is active and for 1 year after cancellation
  • Chat/Conversation Data: Retained for 30-90 days (configurable in Plugin settings)
  • Payment Information: Retained as required by law (typically 7 years for tax purposes)
  • Support Communications: Retained for 2 years
  • Analytics Data: Retained for 12-24 months

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

5.1 GDPR Rights (EU Users)

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data (“right to be forgotten”)
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

5.2 CCPA Rights (California Users)

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

Note: We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data:

  • Encryption of data in transit (SSL/TLS)
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure backup procedures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our Plugin may use cookies and similar tracking technologies:

  • Essential Cookies: Required for the Plugin to function properly
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how the Plugin is used

You can control cookie settings through your browser preferences. Note that disabling cookies may affect Plugin functionality.

8. Children’s Privacy

Our Plugin is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data Processing Agreements with third-party services
  • Adequacy decisions by relevant authorities

10. Your Responsibilities as a Plugin User

If you use our Plugin on your website, you are responsible for:

  • Informing your website visitors about data collection and processing
  • Obtaining necessary consents from your website visitors
  • Complying with applicable privacy laws (GDPR, CCPA, etc.)
  • Maintaining your own privacy policy that discloses the use of our Plugin
  • Configuring Plugin settings appropriately for your use case
  • Handling data subject requests from your website visitors

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the “Last Updated” date
  • Sending an email notification (for material changes)
  • Displaying a notice in the Plugin admin panel

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.

12. How to Exercise Your Rights

To exercise any of your data protection rights, please:

  1. Send an email to admin@aibot3000.com
  2. Include “Privacy Request” in the subject line
  3. Provide sufficient information to verify your identity
  4. Specify which right(s) you wish to exercise

We will respond to your request within 30 days (or as required by applicable law).

13. Contact Information

Data Controller: AI Bot 3000

Email: admin@aibot3000.com
Website: https://aibot3000.com/

For privacy-related inquiries, please email us with “Privacy” in the subject line.

14. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

By using our WordPress AI Bot Plugin, you acknowledge that you have read and understood this Privacy Policy.