Refund and Return Policy

Last Updated: December 2, 2025

30-Day Money-Back Guarantee

We stand behind the quality of our WordPress AI Bot Plugin. If you’re not completely satisfied with your purchase, we offer a 30-day money-back guarantee from the date of purchase.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team within 30 days of your purchase date
2. Provide your order number or purchase email address
3. Briefly explain the reason for your refund request
4. Allow us 48-72 hours to process your request

We require that you contact support before requesting a refund so we can attempt to resolve any issues you may be experiencing with the plugin.

Refund Eligibility

Refunds will be granted under the following conditions:

Refund Exclusions

Refunds will NOT be granted in the following situations:

• Request made after 30 days from purchase date
• You simply changed your mind after 30 days
• Lack of technical knowledge to implement or configure the plugin (we offer support for this)
• Incompatibility with third-party themes or plugins not listed in our requirements
• Server environment doesn’t meet our stated minimum requirements
• Issues caused by improper installation or configuration
• You found a cheaper alternative elsewhere
• Downloaded from unauthorized/pirated sources
• Violation of our terms of service or license agreement

Before You Purchase

To ensure our plugin is right for you, we recommend:

• Review all product descriptions, features, and specifications carefully
• Check our compatibility requirements (WordPress version, PHP version, server requirements)
• Read our documentation and browse the FAQ section
• Try our free/lite version (if available) to test basic functionality
• Contact our support team with any pre-purchase questions
• Check out demo sites or video tutorials if available

Refund Process Timeline

Once your refund request is approved:

• Refunds are processed within 5-7 business days
• The refund will be issued to your original payment method
• Depending on your bank or credit card company, it may take an additional 5-10 business days for the refund to appear in your account
• You will receive a confirmation email once the refund has been processed

Support and Assistance

We’re committed to helping you succeed with our plugin:

• Comprehensive documentation and knowledge base
• Email support for technical issues and configuration questions
• Regular plugin updates and bug fixes
• Video tutorials and setup guides
• Active support for license holders

Before requesting a refund, please contact our support team. Many issues can be quickly resolved, and we’re here to help you get the most value from your purchase.

Please note that support is provided for plugin-specific issues. We cannot provide support for general WordPress problems, server configuration issues, or conflicts caused by third-party themes or plugins that don’t meet our compatibility requirements.

Chargebacks and Payment Disputes

Please contact us first! If you have any concerns about your purchase, reach out to our support team before initiating a chargeback or payment dispute. We’re happy to work with you to resolve any issues or process a legitimate refund.

Chargebacks filed without contacting us first may be considered fraudulent and will result in:

• Immediate termination of your plugin license and access
• Revocation of support privileges
• Possible restriction from future purchases

We will respond to all payment disputes with complete documentation of your purchase, product delivery, and any support interactions. Legitimate refund requests within our 30-day guarantee will always be honored when you contact us directly.

License Restrictions

Please be aware that:

• Your license may be revoked if you violate our terms of service
• Refunds will not be issued for revoked licenses due to terms of service violations
• Sharing or redistributing the plugin is prohibited and will result in license termination without refund

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of the plugin after any changes constitutes acceptance of the new policy.

Contact Us

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